You can also order repeat prescriptions via the following routes:
- using your NHS account (through the NHS website or in the NHS App)
- bring your paper slip to the surgery
We do not take repeat prescription requests over the phone or email (including email requests from pharmacies).
The NHS App will be the safest and easiest way for patients to request their repeat prescription, giving them more control over their healthcare. Ordering repeat prescriptions via the NHS App, putting patients in control.
Prescription request processing times
You can usually collect your prescription 2 working days after you have ordered it but this can sometimes take up to 3 working days.
The above timeframes are a guideline only and are for repeat prescriptions. If you have not been prescribed a medication previously, you must see a doctor first
Do not expect your prescription to be complete before the allocated time.
Collecting your prescription
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
If you require a medication review please complete our Medication review form.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
The Family Medicine Chest
For more information about The Family Medicine Chest, please visit our The Family Medicine Chest page.