You can also order repeat prescriptions via the following routes:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
- bring your paper slip to the surgery
We do not take repeat prescription requests over the phone or email.
Prescription request processing times
| Prescription request submitted: | Prescription ready: |
| Monday before 1:00pm | Wednesday after 1:00pm |
| Monday after 1:00pm | Thursday after 1:00pm |
| Tuesday before 1:00pm | |
| Tuesday after 1:00pm | Friday after 1:00pm |
| Wednesday before 1:00pm | |
| Wednesday after 1:00pm | Monday after 1:00pm |
| Thursday before 1:00pm | |
| Thursday after 1:00pm | Tuesday after 1:00pm |
| Friday before 1:00pm | |
| Friday after 1:00pm | Wednesday after 1:00pm |
The above timeframes are a guidline only.
Do not expect your prescription to be complete before the allocated time.
The above timeframes are for repeat prescriptions.
If you have not been prescribed a medication previously, you must see a doctor first
Prescription requests that are not filled out correctly may take longer to process.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
If you require a medication review please complete our Medication review form.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Electronic Prescription Service
The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.
We encourage all patients to register for this free service.
The Family Medicine Chest
For more information about The Family Medicine Chest, please visit our The Family Medicine Chest page.