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Patient update

MenACWY vaccine is given to young people at school in year 9, with catch ups until year 11. The vaccine can be offered in primary care from the age of 14, opportunistically or upon request to anyone who missed it at school, up until the age of 25. No additional boosters are recommended. Please check your immunisation record and if you have not received this vaccine please book an appointment with the nurse at the practice – Request an appointment with a nurse or healthcare assistant – Surrey Lodge Group Practice

The Men B vaccine is not offered to teenagers/young people under the national immunisation programme, unless you are in an “at risk” group (from 2 years of age who are at increased risk of invasive meningococcal infection with asplenia, splenic dysfunction or complement disorders (including those on, or to commence, complement inhibitor treatment such as eculizumab)). There is currently no recommendation for any additional Men B vaccinations for young people.

For further information:

Equality and Diversity policy

Our policy is designed to ensure and promote equality and inclusion, supporting the ethos and requirements of the Equality Act 2010 for all visitors of our practice.

The aim of this policy is to remove any potential discrimination in the way that people with protected characteristics are cared for by the Practice. This means we take into account the needs of all patients and will not treat someone less favourably because of their age, disability, gender reassignment (including trans status), gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are committed to:

  • ensuring that all visitors are treated with dignity and respect;
  • promoting equality of opportunity between men and women;
  • not tolerating any discrimination or perceived discrimination against, or harassment of, any visitor for reason of age, sex, gender, marital status, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief;
  • providing the same treatment and services (including the ability to register with the practice) to any visitor irrespective of age, sex, marital status, pregnancy, race, ethnicity, disability, sexual orientation, medical condition, religion or belief.

This policy applies to the general public, including all patients and their families, visitors and contractors.

Procedure

Discrimination by the Practice or Visitors / patients against you

If you feel discriminated against:

  • You should bring the matter to the attention of our Practice
  • Our Practice Manager will investigate the matter thoroughly and confidentially within 14 working days
  • Our Practice Manager will establish the facts and decide whether discrimination has taken place and advise you of the outcome of the investigation within 14 working days

If you are not satisfied with the outcome, you should raise a formal complaint through our complaints procedure.

Discrimination against our Practice staff

The Practice will not tolerate any form of discrimination or harassment of our staff by any visitor. Any visitor who expresses any form of discrimination against or harassment of any member of our staff will be required to leave the practice premises immediately. If the visitor is a patient they may also be removed from the practice list if any such behaviour occurs at the discretion of the Practice Management.

Page published: 31 October 2023
Last updated: 16 November 2023